Application Details

Lunchclick

LunchClick – A dating app in Singapore for singles who are serious about finding love and settling down. Every profile is exhaustively verified by humans to removecreeps, fakers, and scammers. This dating app that killed chat so you can talk in real life.

Project Details

My Role

Design Research, UX Design, UI Facelift

Year

 2015

UX Discovery

During the discovery phase, the app only allows dating individuals to ask questions without free-form chatting. However, when presented as a chat sequence, the user is confused and tend to look for a input and keyboard.
Also, when there are multiple questions, the answers are replied in a chat form, leaving the reader unable to relate which answers are in reply to which questions.

Solution

UX solution was to split the questions into two different tabs (Questions to her, Questions to you) on click to the date’s link.

Disassociating to the previous chat like look and turning it into a question and answer use case as you would find in surveys. Each answer is also clearly shown in relation to the question, and also colour coded with the app’s primary colour to show that they are unanswered.

To answer questions, I provided a 1 step process to answer questions directly. A call to action “Ask Beatrice a question” is also added on the top to provide some attention but the higher hierarchy in this page would be “Ask her on a date” which is persistently highlighted at the bottom.

Mockups